Professional Standards

One of the primary responsibilities of any modern law enforcement agency is have in place a mechanism that monitors the activities of their employees to ensure that each and every employee is acting with integrity and professionalism.

The Webster Police Department has taken a proactive approach by establishing protocols for Professional Standards. Investigation of citizen complaints will be conducted by a supervisor within the member's chain of command, depending on the nature and severity of the complaint. It is our goal to provide the best possible police service to our community, which is why we rigorously monitor the activities of our employees to maintain the highest possible standards of conduct. 

As our professional employees perform their duties we know that there are times that a citizen may want to commend the agency or an employee, for outstanding performance. We are very interested in hearing about good performance because it validates exactly what we are trying to do; provide the very best service possible. There are also times that we may not meet your expectations we want to hear about these occurrences as well.

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We welcome your comments

How to contact us 

Citizens, who wish to commend or express a concern with the agency or an employee, may contact us in the following ways:

1. By mail or in person at:

Webster Police Department
Professional Standards
217 Pennsylvania Avenue
Webster, Texas 77598

2. Through our website:

3. By Phone: 

  • Police Administration 281-316-4158
  • On-Duty Supervisor 281-332-2426

4. By Email